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Educational resources — not legal advice. See Disclaimers.

Questions? Contact
BuilderGuard
Practical Protection for Contractors

Handle difficult clients without escalating risk.

You build. We help you respond. Get clear, plain‑English templates and checklists that keep you professional, organized, and protected — before, during, and after a dispute.

For small and mid‑size builders • Residential & light commercial
Pre‑Job
  • Expectation checklist
  • Scope clarity addendum
  • Deposits & change orders
In‑Dispute
  • Customer response scripts
  • Refund framework
  • Paper trail builder
Post‑Dispute
  • Settlement memo
  • Warranty position
  • Reputation plan
Documents
  • Letter templates
  • Email scripts
  • Form examples
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Plain‑English, legal‑leaning

Modeled on real‑world dispute workflows and attorney‑reviewed best practices.

Built for construction

Templates reference scopes, change orders, lien rights, and punch‑lists.

Actionable today

Copy, paste, customize, send. Keep calm and documented.

1
Identify the conflict

Pick the situation: refund demand, scope dispute, chargeback, or reputation threat.

2
Follow the checklist

Use the decision tree and gather the right screenshots, receipts, and messages.

3
Send the right response

Choose a template, customize a few fields, and keep the tone professional.

Resources for Builders

Start with the flagship kit, then add specific templates as needed. All resources include step‑by‑step usage notes.

📁
Builder Dispute Survival Kit
  • • Conflict decision tree & evidence checklist
  • • 5–10 ready‑to‑send response templates
  • • Refund/settlement framework (fillable)
  • • Pre‑job expectation checklist
Digital download • Instant access
See Pricing
📝
Contractor Conflict Kit

Templates, letter scripts, and example clauses to keep expectations clear and paper trails tight.

DOCX • PDF • Google Docs
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✉️
Customer Response Templates

Polished email and letter responses for angry clients, refund demands, and cancellation threats.

20+ scripts • Editable
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Why contractors trust this approach

  • • Grounded in standard contract principles and real dispute workflows
  • • Emphasizes documentation, clarity, and proportional response
  • • Designed for speed — respond in minutes, not days
Note: These materials are educational and for general informational purposes. They are not a substitute for advice from a licensed attorney in your jurisdiction.
Sample Template (Preview)
Dear [Client Name],

We understand your concerns regarding [issue]. Our records indicate the following completed work and approvals:
• [Milestone/Date]
• [Change Order/Date]

To address this efficiently, we propose the following next steps: [steps]. Please reply by [date] so we can resolve this promptly.

Respectfully,
[Builder Name]
[License/Company]

Bold, Clear Pricing — Built for Builders

Buy a kit when you need it, or go Builder Guard License to unlock everything (and new releases).

Bundle Boost: Join now, get $200 in kits free with the Builder Guard License.
Get License + $200 Bonus
SAVE $20
Starter Kit

Conflict Response Kit

Fast templates for early disputes

$129 $149
Includes: response templates, evidence checklist, usage notes
  • Builder-tested language that de-escalates
  • Keep interactions documented and clear
  • Great for first-time issues
Buy Starter Kit
SAVE $30
Most Popular

Dispute Resolution Kit

Comprehensive playbook for active conflicts

$219 $249
Includes: letters, email scripts, settlement memo, case organizer
  • Proven steps to protect your position
  • Organize facts, scope, and costs fast
  • Designed to save time and reputation
Buy Resolution Kit
SAVE $40
Advanced

Post‑Dispute Protection Kit

Protect long-term — warranties, reputation

$259 $299
Includes: warranty position docs, release templates, review strategy
  • Lock in clear terms after resolution
  • Prevent repeat issues and misunderstandings
  • Strengthen your public-facing image
Buy Protection Kit

Need one doc? Individual templates from $29. Timed sales rotate monthly.

After purchase, buyers enter our email path. Buy 2+ kits in 60 days and you’ll see a 1‑click upgrade to the yearly license.

Frequently Asked Questions

Is this legal advice?

No. These resources are educational, providing general information and examples for common builder disputes. Consult a licensed attorney for your specific situation.

What file formats do I receive?

DOCX, Google Docs links, and PDFs so you can edit, print, or share as needed.

Does this apply to commercial jobs?

Yes, the principles are similar, but always confirm contract terms and local laws. The tone can be adapted for residential, light commercial, and small GC work.

Can I use templates as‑is?

Yes, but customize names, dates, and scope references. Add your license and jurisdiction notes where applicable.

Ready to protect your time and margins?

Tell us about your typical projects and the disputes you want to prepare for. We’ll send the right starting kit.

  • • Residential & ag builders • Post‑frame • Steel • Concrete
  • • Chargebacks • Refund demands • Scope disputes • Delays
By submitting, you agree to our Terms and Disclaimers.

Important Disclaimers

Builder Dispute Resource is a publisher of educational materials for contractors. We are not a law firm and do not provide legal advice. Use of our materials does not create an attorney‑client relationship. Laws vary by state and project type; consult a licensed attorney in your jurisdiction for advice specific to your situation.

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Builder Dispute Resource
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